#881
cabwriter
Keymaster

Hi,

Sorry to hear that you’re still having issues. Sorry for the slow response, both Joe and I are attending a conference through this weekend, so Joe will respond with more information later.

It’s curious that it’s happening on a totally new installation in Windows 7 because Joe suspects the problem is related to a SketchUp bug that affects plugins. Do you have a way of installing SketchUp 2015 on your Mac? That’s what I’ve been using for the past couple of years and have never experienced the problem. Also, if you have a error message dump from your Windows 7 installation, that would help as well.

Sorry for the troubles, but thanks for working with us to help solve it. Joe will be back to you later today with more info.

Thanks,
Greg