#1038
cabwriter
Keymaster

Hi Johan,

I’m sorry you’re still having issues. You’re not the only Mac user who is experiencing this and we’re actively working to solve the problem or at least have a solid workaround. It appears to be a problem with the SketchUp environment when it is upgraded, something is left behind when the upgrade occurs. We will let you know when we have a solution.

We found a temporary solution this past week if you want to try it so you can at least continue to play around with the software. If you create a new user on your Mac and install a fresh copy of SketchUp in that new user’s space, it should work fine. Let me know if you need help doing that.

Thanks,
Greg